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  • This place is absolutely terrible. To begin with, they appear to be understaffed, indifferent, or both, as everything takes forever. I wanted a checkup and cleaning, and it took three and a half hours. Only about 25% of that time is actually spent with a dentist or an assistant...most of the time you sit in the room waiting for someone to show up. The dentist appeared to be running back and forth as quickly as she could, as she was apparently juggling multiple patients at the same time. Everything is an upsell. I had braces years ago and the "dentist" claimed I now need them again - the Invisiline brand they happen to provide (despite the fact they are not orthodontists). The "dentist" also claimed I needed a deep cleaning, which the incompetent receptionist told me would cost $336.00 (even though I have insurance). When I balked at this, the price magically came down to around $100.00. The so-called dentist found two fillings which needed to be replaced, and right around the time the incompetent receptionist determined the price of a deep cleaning would be around $100 rather than $336, she magically found yet another filling that needed to be replaced. The "deep" cleaning I supposedly needed took half the time of a usual cleaning, as the dentist rushed through it as quickly as she could. My prior dentist did not find any of these problems (I changed because I prefer Saturday appointments, which my prior dentist stopped offering). I went ahead with what they recommended but am now convinced this was also, like the braces I supposedly need, part of their upsell. The so-called dentist also claimed I need to come back in a month, at which point I'm sure they will find more things to sell me. I'm taking my business elsewhere. Keep away from this place, as it is nothing but a scam. Oh, and one last thing to consider is that they charge $200 if you cancel an appointment without 48 hours notice. So if an emergency happens (you get in a car accident, you or a close relative/friend has a medical emergency, etc.) and you can't make your appointment, in addition to your existing problems you will have to pay these scammers $200.
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