My child has been at Cranfield for about 18 months, and I was shocked to see the negative reviews. However, I do know that the administrative team was completely replaced around the same time she started.
We have had an incredibly positive experience with Cranfield. The teachers have been wonderful, and they use a fantastic app to keep you updated on your child throughout the day. The facility is always clean, and they do a wonderful job of balancing the required structures and routines with creative play and fun. Whenever we've had a question or an issue, the administration has been kind, responsive and supportive. I hate seeing the negative reviews of the past, but I'm happy to add mine as a current parent!