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| - I'm prob just too fussy, but I like waiters to wait and chefs to cook without adding hair, too much?
Food is good value, made possible by free labour (are the students paid min.?) and love that they put the savings back into ingredients. App, main, fine, weak on dessert. No one looked unhappy except when I found the hair in the greens bedding my pork belly confit, short one, male likely, good strong stock ; ) I debated sending it back. It's such a horrible waste of food, I'd just gotten started on a portion twice above norm. The tikka had also been beckoning, so I thought, yeah, let's switch, in case I get a pluck and re-serve.
So here's where the nice, petite asian server, esl, who didn't understand my questions when ordering, really got on my nerve. She, limited by lang., said, "Oh, a hair." Then silence. No apology, no shock, no embarrassment on behalf of kitchen, no immediate offer of refresher or alternate. I made the request of tikka. She seemed reluctant. I said if it has to be the same, it's fine, but is it ok to change. A terse "it's ok". Came back quick with tikka, no smile, no apology, no bon appetit. She seemed unhappy.
Water, forgotten, not refilled, awk lean-in when talking, it's a ear-whisper, wipes nose on sleeve mid-floor. Dessert served by service trainer, smile, no mention of hair, he should've been informed, comp tea or coffee, norm, so sorry, blah blah.
Before I left, I debated whether I should tell the kid or the trainer, ya know, quick tips. Thought I didn't want the kid to get a bad grade, so I opted kid. Mistake. I don't know how much she understood. First, I asked if she'd like some tips. Poor choice, confused her, changed to "advice", she smiled and said, yes. Pointed out above, she smiled, but as I walked out, I sensed daggers. Oh, I left out the sleeve bit.
Eventful lunch. Unresponsive management so far. Hmm. It is a training college, yet I bet my server has not learned an effective script for esl students when dealing with things that are bound to happen during service. I'd suggest as much, and, students, demand more from your instructors if you want a job later.
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