What a mess! We felt so bad for the two workers, and they were constantly apologizing that they were busy, but in reality they had no help which was not fair to me-the customer. I worked all day and was so looking forward to relaxing and getting a hot pizza. It came cold and so it must have just sat there. Had to chase down the help for refills and finally canceled our salad since it took so long to get!
Then we see the owner running around looking like she was there with her kids...so unprofessional disappointing. From Chicago? Chicago joints are all about service first and foremost...just a mess of a place! This could have been an awesome go to local place! Chasing down the help to get served. We waited 22 minutes before anyone even came to the bar! What a joke! Just close all ready!!! This place and town deserve better than this! Shameful!
Waitress says from the beginning that they were so behind that a new pizza would take long and we were hungry so we ate it. She said that she would take care of the pizza by talking to her manager and no one ever came out from management nor did they help us out until we had to bring it up to them. How embarrassing!
Not nice that I work all day in a restaurant myself and have to be subject to such a place that calls themselves a respectable family local place and were anything but that...I think you need to figure out how bad you want your place to work.