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| - Well, I needed 25 booklets printed for a college class project. I needed them fast and cheap. Too many websites needed me to email them to request a quote but I was in too much of a rush to wait to hear back. I did see terrible reviews but with the price and availability to get my order to me when i needed it i decided to take the chance.. I started with the 2 day shipping that would get me the booklets the day before i needed them. However I made an error and did not bleed the page out far enough, creating a white border. So my job was delayed. I could not fix the file imidiately because I had left home, so i emailed their customer service asking if they could just zoom the file or print as is. With no response by the time i was off work later that night, i just fixed the file which took it off hold. Their website is incredibly easy to use an follow.
The next day it was in production, the website shows you the status of the order which was great. I was nervouse about the shipping so to be safe i did upgrade to over night. I got them the very next day, amazing.
The front cover was not as dark teal as my file looked, and 2 of the pages inside looked a bit dark, but really nothing too big of a deal, just me being nit-picky. Could have been my file or the paper. I'm no printing expert.
I did comunicate back and forth a few times with customer service. Response time was a little slow but honestly no slower than any other printers i had emailed. Plus in the few interactions they were helpful and friendly.
For the price, production speed, and easy to use website, 5 stars!
Very much appreciated.
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