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  • The one star should be negative. First of all, we ordered and requested the wings well done and extra crispy. They were just normal, not crispy. We showed up for carry out 8 minutes before the order was supposed to be ready. One member of our party added brownies to the order because they said it would only take 5 minutes. It ended up taking 15. By the time the brownies were done the pizza was dried out. I told the manager ASHTON about all of these issues and he said "there really is nothing I can do for you because you're having an attitude". How is telling him the food is not cooked correctly giving him an attitude? He told me the owners name is Ken Howe so I hope Ken sees this and does something to correct this awful service. Ashton did NOT follow the policy of remaking the order, remaking it later, or giving a refund. Ashton also stated at different times in the conversation they cooked them for 12, then 15, then it became 20. He is a liar and a joke of a manager. He also looked like he was high on something because his eyes were red, slanted and his speech was slow and incoherent at times. UPDATE: we ordered 16 wings and only got 14. WORST PIZZA HUT ever, and I think it is all due to the person who told us he was the "general manager", Ashton!
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