This place is too hectic, too unorganized, and worst of all, customer service is awful. I think it's inherent in their setup and restaurant design to be a failure. Yelling at customers to "move out of the hallway", the careless attitude amongst every employee, and the general crazy atmosphere. Normally I'd dismiss that kind of stuff if the quality of the food was amazing, but the food is just meh. Certainly doesn't live up to the hype I always hear about it. Customer service can make or break an experience, and it mostly just shattered this one.