Gross is the one word that comes to mind when I think of where we had my nieces 3rd birthday party. This location has to be the dirtiest, stickiest, worn down place I've ever been into. Which is pretty sad since it's for children. A lot of the games and rides didn't work. The customer service there was awful. They didn't even remove our dirty plates after we ate our pizza, we had to put them on the table next to ours and they were sitting there as we left. All of the animated animals or whatever you'd call them looked like sad, worn out, crackheads with lazy and/or unopened eyes as they danced/flailed around. The place didn't even do anything for the birthday girl. No Chuck E walking around, no ticket booth, no happy birthday song, pure crap.
They really need to close down for a few days, clean and sanitize the entire place, fix the broken games and rides and have a "how to treat customers" seminar. I DO NOT recmommend this location.