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  • Let me start off by saying I love Nano Brew and that this is only a single experience that was negative. I was enjoying trivia with my friends and ordered the veggie bowl as a snack. It was much bigger than expected and I turned out to not be that hungry so I took a few bites of it and then set it aside to be boxed and taken home. Service was a bit slow with the crowds of people so I turned to answer the next trivia question. When I turned back to my plate - it had been cleared. I asked the guy in charge and he had found out that it was cleared because my napkin was placed over it (something the bar back said. I didn't put my napkin on it, but who knows maybe it was laying near it). Because I had taken a few bites of it, they refused to discount the meal and made me pay for the full dish. The customer service was terrible and the reason the bar manager gave was "I know the bar back and trust him and I don't know you". So incredibly disappointed - he offered nothing in return for throwing away my meal. I'm sure I'll be back, but I don't recommend eating at the bar or maybe just stick to beers since I haven't had those tossed out on me yet!
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