I had Andre and Stephen over to my house yesterday. Both really nice guys. My a/c is starting to die and I want to take care of the issue before it's 120 outside. Andre was great getting up on the roof and taking pictures of my a/c and he was able to show me what he saw in each picture. I completely knew it was my a/c from something I saw in one picture that the last technician from a different company had told me 2 years ago. Andre and I talked about fixing vs buying new. When I was hesitant and wanted to know all my options he asked if he might call his boss to help. Now when I researched the company online before calling (I got a referral from my neighbor first) what I liked best was it is a family business. I am big on family. Andre's boss, Stephen, one of the owners of the company, took time to actually come to my house and sit down with me and go over all my options. He asked me questions, he went up in the "attic space" and looked around for any possible leaks and went over all the options with me. In the end he really helped me pick out my new a/c and was very accomodating with my schedule for an install date. I would highly recommend this company to anyone in the Las Vegas area.