I stayed at The Westin Charlotte in April. Immediately the staff was friendly upon entry. As i checked in, i did not like the amount of money the hotel takes off for incidental, that was the biggest negative for me. I loved my room, double bed, and lots of space. The bathroom tub had some leak problems but, i called the front desk and maintenance man came and fixed the issue. I enjoyed the pool area with outdoor sun deck. I stayed on the sundeck for 2 hours enjoying the sun. I asked the amazing front desk associate about a nail salon and she directed me to one that was walking distance away. I would suggest and stay at The Westin Charlotte again, overall i really enjoyed my time.