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| - This is a hotel that doesn't have a big name attached to it. Independent/boutique in nature, initially, I was a little skeptical in booking because I didn't know how consistently reputable the quality would be. My leap of faith laid in the hands of the reviews, I didn't see the need to stay at a higher end hotel for only one night, and the location was ideal - Mad Concourse it is! Thankfully the reviews didn't let me down!
The extended hand of hospitality began the day after booking. A wonderful amenity is that they send an email allowing you to check in on-line several days in advance. They ask for estimated time of arrival along with any requests you might have and take down your credit card for incidentals. Aware not guaranteed, I requested early check-in that was four hours earlier than regular check-in and a view of the Capitol building.
Admitting upon arrival, I slightly had my fingers crossed hoping for the best. My first impression when walking in was positive. The lobby was sleek yet not cheesy and comfortable. I let my guard down. We purchased parking for $10 with in/out privileges. Reviews were accurate, parking lot ceiling was low but I did still see SUV's and vans manage fine. We did not do the $50 upgrade for the Governor's Club because we had a list of restaurants we wanted to try. Starbucks and Circ are located next to the lobby. Room service is available but I was kind of astonished at the expected 19% automatic gratuity, plus regular tax on top of that. Kind of a lot!
Our room was cozy and stylish. Two double beds were super comfy, w/ three pillows per bed and a round throw pillow. Corner table, plush chair, desk mini fridge, tv, blow dryer, coffee maker, Bath & Body Works toiletries, all glass shower, and vanity area with stool. Best of all, as I drew back the curtains, there was a magnificent unobstructed view of the Capitol Building! Yay! Both of my requests were granted! I was already loving the service and quality of this hotel! Slightly disappointed in the slow internet and lag when changing the tv channels but not a big deal.
Pool, sauna, and ping pong room were clean. Pool was heated and the water temp was very enjoyable. Lots of places to sit and extra towels to grab. Fitness center had weights, bikes, ellipticals, and treadmills. There was about 9 people up early around 6 am when I went to work out. Loved that the machines had built in fans and tv's.
Overall, staff was very friendly, welcoming, and helpful in giving directions. Prime location within walking distance to everything on the square. I wouldn't hesitate to book here again while visiting Madison! Thanks for an incredible stay!
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