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  • Normally I do not like to listen to negative reviews on the internet but in this case I should have. Everything negative I have read I have experienced. Long waits for phone calls, A representative has even forgotten us after we were on hold for over 30 minutes and had to call back and wait another 30 minutes just to our issue not be resolved. Cable signal drops out sometimes and the weekend of the Game of Thrones premier they cancelled the free HBO almost a half a day early (you can check this on the internet). We decided to let go of cable because we steam all our shows now anyway. We did not want to part ways 100% instead we just wanted them to provide internet service. It took over a month for them to cancel our cable and phone and when they did they cancelled everything including the internet. So after another week of being on hold with their customer service we still are without internet which is beginning to affect us professionally and is causing us to go over in our data with our cell phone service. This company has become too expensive for what they are worth. Verizon may be more expensive but at least I wont have to worry about my service.
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