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OH HELLO, VOMIT ON THE INSIDE PASSENGER DOOR
Asking myself where this review should begin, I decided to back way up in the trip planning. We went back and forth on whether or not it was necessary to rent a vehicle. There were two of us travelers. We didn't plan on drinking much while in Vegas so not worried about DUI, but did plan on going to Fremont Street, so lots of cab fare. Had a convention with a $10 parking lot and our hotel had a monorail station for $5. Lots of back and forth. When we finally concluded that it would be slightly more convenient to rent a car, we started searching for deals online.
Found a discount code for Thrifty Auto Rental from Orbitz (I think) that stated an additional 6% savings. Husband did all the work online while on the phone with me, setting up our reservation. But he couldn't find a place to enter the discount code. Please be user friendly when making a webpage. So we figured we'd reserve the car with his credit card and bring the discount code along with us when we picked up the car.
Jerome was working the counter in Las Vegas and must have been having a really bad day. He was unfriendly and unhelpful. I'm a big believer in coupons and discounts and saving of the money. So naturally we brought up the code and pulled up the page on my husband's phone, with the discount confirmation number. We explained we couldn't apply this when paying and he snapped that "if we couldn't do it, he wouldn't be able to either." It was rude and unhelpful.
We went upstairs to the garage and picked up a Kia Soul. For just over $100 for five days of minimal driving it was an okay deal. Nothing special. The tank was full and I walked the vehicle, taking pictures of all dings and scrapes. I didn't think to look inside before we left. It wasn't until the next day that I saw the passenger door. What the &#$^%!! Is that vomit? A half-hearted attempt to clean the sticky, disgusting mess had been made and I made another go at it. We immediately pulled over but it didn't come off very nicely. So for five days I sat in the seat consciously reminding myself not to let my right knee touch the door.
Upon returning the vehicle I pointed out the filthy door to the nice woman who checked us in. She said we should have called and we could have returned and had the car replaced. Cuz that's how I want to spend my vacation. Driving around because some employee didn't do their job? Perhaps if she'd said my call would have brought another car to me to trade... but I wasn't about to waste gas and time anyhow. Instead, I'll double check for gross interiors before leaving the parking lot.
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