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  • Fuku Burger is a fine establishment. With a fun Japanese anime type ish atmosphere friendly staff and good food. What really impresses me though is that they stand by their product and they listen to their customers which is a breath of fresh air in today's society. When I had a problem with my order I was contacted shortly thereafter by the manager who went out of their way to make it right. Which shows a lot of respect for the customers and deep pride in their work that is rare nowadays. The only caveat that I can say about them now is that if you get their Jazz fries to go you need to specify that you want the gravy and the sauce on the fries otherwise they will give you the gravy in the sauce separate. This was a problem for me the first time however after having been explained the context as to why they do that it makes more sense. They explained to me that they had gotten complaints that the gravy in the sauce made the fries too soggy which I can understand. So if that's your biggest concern then I wouldn't mention anything otherwise if you want the gravy and a sauce to be on the fries on a to-go order you would need to tell them which is not too much of an imposition as they are happy to make any reasonable changes to your order. Overall though it was a very nice experience. I like the fact they take responsibility and the day show respect and care for their customers. Initially I had thought their prices were a bit High but given the customer care that you receive at this place I'd say it's pretty fair I think it's safe to assume I will be returning in the future at some point in time as I already did like this place due to its fun atmosphere and friendly staff even before they showed how much they care for their customers.
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