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  • I never actually got to move in to The Station, but my experience trying to get an apartment was so difficult, I felt obligated to share. I toured and fell in love with The Station in the second week of June. I was given a unit number to apply for and a rent--a 2 bedroom/2 bathroom for $1270 per month (before tax and fees). So with tax and fees, I would've been paying $1,340. Split between my roommate and I, we said yes and submitted applications by June 20. On June 24, HSL Properties took over and raised the rent to $1,453.50. For two full-time students and part-time workers, this is a drastic change. My initial application was apparently received and then discarded by the old management company, Barron Properties. I still don't know what happened with my mailed application fee, which should have been received by HSL. My roommate payed a holding fee to HSL for our apartment, which we told would be the $1,270 rent we were told. The holding fee was $100. I just happened to call last night to check the status of my application only to find out the prices have gone up. This problem was probably on the former management's side, but HSL did NOT handle it well. I submitted my second application a week ago yesterday. The confirmation page (after I payed another application fee) said I would be contacted within 24 hours. When 72 hours had passed and no one contacted me, I emailed The Station asking about my application. This email was never answered. I also left several voice messages--none of which were ever returned. The only time I have ever gotten answers--and inadequate ones at that--was when someone actually picked up the phone. I was told that someone would call me back this morning to give me an update about the conversation I had with Matthew about my application. I never got a call, and on my third time calling THEM, they said no one had followed up with HSL yet. Not only do I have to start my search over 6 weeks before I move, but I can no longer afford this place that was so beautiful and felt like home. Also, HSL gets to keep my $76.50 application fee, my roommate's $76.50 application fee, and the $100 holding fee for an apartment we never got. If this is the first impression HSL is making, maybe I should be glad I'm not living there.
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