3 times we got checked in to a room where:
1.There were still guests checked in the room (awkward!)
2. A luggage bag was left placed on top of the bed (scary, what if there's a bomb inside of that bag)
3. Room looked like it had been passed by a tornado. Matress with no sheet leaning against the wall, broken fridge right by the door, magazines on the floor, and so on....
They were nice to make up for the mix ups though and gave us rooms with view. =) sweeet!
And for these, minus 1 star making it 4 stars. =)