Let me start by saying that they are open on Sundays. Oh!...and Mondays, and Tuesdays, and Wednesdays, etc...
I have yet to have a negative experience at Pat Rogers. Yeah, sometimes parts take a little longer than I'd expect...but then sometimes they don't. Either way they've kept me updated. The sales team is always ready and eager to help but pressure is something I've never felt.
Test ride? I went in the other day for winter gloves and wound up spending a half hour on a v rod. (more fun than I had hoped, by the way!) It took a minute to copy my license and off I went...(with the understanding that I wasn't "walking" out with a new ride). Sadly, I never did find the right gloves...and I couldn't justify the v rod. :(
They follow up with customer satisfaction even if all you buy is a duffel bag.
Pricy? (don't wear harley threads! But for everything else...) Maybe, but go at the right time and they will make you a deal - just like every other sales business.
Expensive financing? Do your homework first is all I can say. If your credit is good you probably won't get a better rate than they can offer. If what they offer doesn't suit you, walk away and/or get your financing elsewhere (and they will most likely follow you...again, with a better deal).
They've earned my business.