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  • Stay away!..especailly from the groupon! I purchased one of the more expensive groupon packages and began attempting to call and schedule a cleaning. When my messages were never returned, I emailed...still no response. The only way I managed to get a response back was when I posted on their Facebook wall. I was able to schedule an appointment, (not when I wanted to, but fine) about three weeks out. When the appointment day/time arrived (June 24th at 10am), no one came...I waited an hour then looked back at the Facebook page, planning to leave another message there. I wound up finding a phone number there and sent a text. I was told that I'd receive a call on Monday to "fix" the problem. Monday and Tuesday came and went with no call. It is now Wednesday and I'm fed up. Will get money back from Groupon. If you have one I'd suggest doing the same. Even if you do manage to get an appointment, who says they'll show? Total waste of time and money. Worst customer service ever. Companies choose how many groupons to sell. If you can not service number of groupons sold, DON'T SELL THAT MANY!!! THAT IS FRAUD!!! It would not be difficult for this type of business to staff up for this type of event either. They just want to take your money and run. Criminals!
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