Raymond is delightful and has a great sense of humour! The place is certainly not glamourous however they get the job done with fair and honest pricing! They are fast and efficient and they certainly know their Honda's! Expect to pay around 25 to 30% less than the dealer would charge you as their labour rate is less! Raymond's recommendations have actually saved me money although he did talk me into synthetic oil which I noticed a big difference is my engine's performance!