I work very close by and I like this place alot. The food is always good and the young ladies who work there are always exceptionally friendly and helpful. The ONLY thing I don't like is how the person in charge (manager/owner?) is condescending to the young ladies that work there and to myself. If they don't do something perfect or the way she would do it, she has no problem publicly reprimanding them loud enough for customers to hear. Newsflash - it's a coffee shop not a dictatorship - chill out a bit! I would have given 5 stars if not for her.