I have avoided urgent care centers like the plague, thinking they'd be total steps down from going to the ER. Man was I wrong. I've been in twice in the past month for totally separate issues. Both times I was the only one in the building and was helped immediately. The front desk ladies are sweet, friendly, and very helpful. I have Kaiser, which is a medical care center located only in California, and always worry that places in Arizona won't take my insurance. Not only did they take mine, but they also didn't make me pay a copay. Both of the doctors I had were very knowledgeable and provided me with the correct medicine to fix my issue. I didn't feel uncomfortable at all and wasn't left waiting in the room for hours on end. It was actually a pleasant experience for how awful I felt. I'm definitely going to go here from now on when I have a medical issue.