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  • This is a long review, by far my longest, but I feel this must be done. I have been a frequent of chili's for the past 25 years. When I graduated from bootcamp (USMC), my dad asked me where I wanted to go. Could have been anywhere, and I mean anywhere, but I said Chilis because I wanted the original chicken crispers, And I have gotten the chicken crispers every time almost since the beginning. They are the best in the crisper business, especially when u pair them with chili's awesome ranch and honey mustard. I have been coming less and less though over the past year. While service stays on par, the quality of food is going down. The crispers have gotten to the size of a MC Donald's chicken nugget and the wife and I both agree the chicken always seems chewy. Not like how it used to be. My orders of kid crispers 25 years ago had more food on the plate then my order yesterday. And it's not just this experience. It is almost every experience. I could keep going on how disappointed I am with what this location has done to my love for chilies original chicken crispers but I feel my point is made.... My wife normally gets the pasta dish on the 2/20 menu and does not order it anymore because something about it changes or they cook it wrong every time. I will give them a high five for not messing up the side salad yet but I am not keeping my hopes up. Also the panko fried onion rings (i think it is what they were called) were pretty good and I would order them again if I return before they take them off. So the service is decent. The bartender/ cocktail server/ hostess does her best. But whenever we are there she seems to be the only one who actually cares about customer service. She can take a while to get to you but she seems to do more then anyone there. So kudos to her. I can't remember her name but she is always in the bar it seems after 4 PM when we go. I will also give them another high five because this location keeps it pretty clean. From the outside to the doors to the bathrooms to the floors. It's clean. This location is right down the street from me but I will start going to different locations to see if the chicken crisper problem is this store or chain wide. I am ready to give up on this location but not my crispers.
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