WHAT?! This is a Holiday Inn?! This is by far the nicest Holiday Inn I have ever experienced. The staff was super duper friendly and this place is BEAUTIFUL. It's huge, 15 stories of awesomeness. Our standard room was massive and we had a ridiculous amount of floor space. The room was easily double the size of a normal Holiday Inn room. Hard-wood floors, super high ceilings, HUGE windows, amazing views, big mirrors, comfy beds. Plus it's located right in downtown Cleveland. We found a ton of super trendy restaurants and shops right outside! This place was GREAT and I highly, highly recommend it.