I have been coming here for years and will never come back. I've always had a pleasant experience but, clearly ownership has changed and they completed me and my daughters eyebrows in about 2 min flat on each of us. So disappointing from a place that was so consistently good. It's turned into a quick chop shop type feel. No astringent, no aloe Vera... things they always did gone... plus our brows look like we need to do them immediately... normally we lol into the mirror after they are done and it's so refreshing...