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  • Well, I wish I had read these other negative reviews before calling. LV Cab, but my experience with other cab companies has not been much better. That said, these clowns are the worst of a bad lot. I had to be somewhere at 2:30pm, so I called them at 1:15pm thinking that would be plenty of time for them to get a cab to me. I was told it would be 20-30 minutes and worst case up to 45. This was acceptable to me. I got a call from a dispatcher at 1:55pm saying that they would be there in 15 minutes, which was going to be tight to get me where I was going, but if they actually met their commitment that would work. 20 minutes later I call to find out where my cab is and mentioned that I gotten a call saying that it would be there in 15 minutes. The girl I spoke with proceeded to argue with me about whether I got a call or not until I finally told her that she was wasting time and to tell me whether a cab was coming or not, as I didn't have any more time to wait. She proceeded to hang up on me. So I call back and get another woman, with an even more abrasive disposition, who proceeded to tell me that I cancelled my cab because I couldn't wait. Funny how quickly they have that note in there, which was completely incorrect, but no mention of their own dispatcher calling to tell me my cab was 15 minutes out. The appointment I had to go to was a surgery, which I of course was not only late to, but now had to drive myself and then leave my car at the surgery center because I couldn't drive it home. I'm still trying to wrap my mind around how unbelievably rude their "customer service" people were and completely unwilling to make any effort to ensure that I had the cab they promised me. Not only that, but try to make their ineptitude some how my fault and hang up on me as though I were inconveniencing them somehow and then cancel my cab. If I didn't call right back, I would have had no idea that they cancelled it and then put in their notes that I somehow did that. Now I know where the dregs of the earth wash out to when they just can't get a job anywhere else. These people are gum on the bottom of the world's shoe and I wouldn't piss on them if they were on fire. Thank God Uber has come to town.
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