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  • STAY AWAY! I bought a Groupon for $20 to receive One Month of unlimited tanning in a level one bed. Once I tanned twice, I was interested in upgrading my service to a level 3 bed and continuing every month with auto pay. The employee advised me that the price is $80 your first month and $40 every month after that, however since I already paid for the groupon and it was half way through the month so I only needed to pay an additional $40 to upgrade for the rest of the month. I swiped my card and signed up for a monthly auto draft. THEN.. I come in a few days later and the manager had her employee tell me I was miss quoted and didn't like the price that the girl gave me. If I wanted to tan in a level 3 bed I would have to pay an additional $30. WHAT!?!??!? I am sorry your employee didn't give me the right price but that is not my fault. The math doesn't add up either ... $20 groupon + the $40 I already paid + another $30 totaling $90 for two weeks of tanning. NOPE you're sketchy...I told the girl I wanted my money back and I will no longer tan with them. Of course only a manger has that right, I left my info and told the girl to have this woman call me. Did she? Nope! Needless to say I had to file a claim for services not received through my bank AND I had to cancel my card so they could not auto pull money from my account next month. Terrible customer service on her end. They missed out on a repeat customer every month, my refunded $40, and future Luminary lotion purchases.
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