Every time I've been to this location, the employees have been friendly, quick to respond, and always service my car in a time sensitive manner. Any time I need major service done, I consider a trip to LV just so I can combine some R&R with some auto work.
They have a huge waiting area and the showroom is one of the biggest ones I've seen. Even when there are 20 people waiting for their car, it's still relaxing to sit, watch tv, and grab a donut or snack from their complimentary spread.