The original draw for me were the organic products & services offered and I have been coming back for years. I have been to a few of their locations and would rate all of them with the same high star rating. I have always been very satisfied with their facials. Very informative staff without a pushy sales approach. I continue to buy many of the Pure & Simple skin care products (eg. Collagen and Vitamin C serums; cleanser for sensitive skin); as well as a couple of the other product lines carried (toner, moisturizer). Pure & Simple is definitely my preferred spa for facials.