After being told by my dealership that my car was in immediate need of new brake pads, I took my car over to Brake Masters and worked with Steve. I was on lunch, so I had a coworker drop me off - and asked him to call me and let me know what the deal was with them.
About 20 minutes later I get a call... my brakes are absolutely fine, and they were not going to do any work. It's clear that I was lied to by my dealership, and that Brake Masters was completely honest with me. It would have been easy for them to not tell me and take my money - but that one simple phone call has earned them my business... when I actually need work done!