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  • Loved the smoothies - they were great as usual but the customer service at this location was less than stellar. I have a Buy One Get One Free Card that I purchased as part of a local High School fundraiser. I've used it at several other locations without any hesitation, but the girl behind the counter at the Lakes location last Saturday blatantly refused to honor the card - even though their location is printed on the back side along with the other participating locations. She said the owner wasn't honoring this card because they didn't know about it. She was having none of it and refused to acknowledge the card. Since it was crowded and I'm passive aggressive and my son is horrified if I complain about anything I just paid full price, but I was ticked. Rude and an complete lack of customer service - not to mention dishonest to allow your location to be on the card if you don't intend to honor the deal! Probably won't stop in at this location again!
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