Been here several times. New office girl Ashley up front couldn't correctly do her job and told me my daughter hadn't been here and i told we we're just here. Then she tells me to CALM DOWN! Idk about you....but when someone tells you to calm down when you are talking calmly is irritating. A mintute later she said, OH I FOUND HER.....We were the only people in the lobby. Then another lady and her child came in after us and called her back before us. I said, isn't it first come first serve....They play around here. Go somewhere else where they take their job seriously and respect their patients.