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| - Before I get into my review, I'd like to say I order sushi on a regular basis and have never been compelled to write a review until now (as I'm lazy, and pretty easygoing about food).Sushi places with a similar price point, to be clear. That being said - DO NOT GO HERE.
Delivery:
The ordering process for my small order took a very, very long time. Despite speaking in a slow and clear manner, I had to repeat myself multiple times to multiple people. I get that it happens, but it took over ten minutes to order 2 specials with zero substitutions. I felt that was far too long for such a small order.
Ding Dong (except not really because I don't have a doorbell but ok):
Items arrived 45min later. Delivery person didn't say anything to me, just held a white bag with food. I asked for the receipt and he didn't 'do' anything.. like respond, make eye contact, make a noise, anything.. So I tore my receipt off myself. Tipped him, I don't know why. On the phone they asked me twice about tipping the driver though. Messaging must have worked on me. Onto the food.
Receiving items:
Despite going over my order multiple times, with multiple people, only 1/3 rolls were the correct ones (!!!). Because it was a special of 3 rolls for a set price, and I received cheaper, totally unrelated rolls in their place, I believe they deliberately shafted me to save money. I can't prove that, but it makes no sense to replace my rolls with ones so different which also happen to come at the lower price point. At best, they got my order completely wrong. Which is not very good at all.
Maki:
To make matters worse, my rolls were small, completely loose (like, not due to being transported either..the cucumber sticking out and falling apart once touched), messy and not well-made... To the extent of not even being how they were described in the menu!! Yes, they omitted ingredient. Yes, even the easy and cheap ones they substituted my order with. What is going on tho???????
Teriyaki Chicken with Tempura:
Tempura:
Soggy. Broccoli centre was cold. I spat out the shrimp after one bite. Threw it out. Can I mention I have literally have eaten COLD Chef Boyardee out of a can and enjoyed it... sober?
Teriyaki Chicken: No. Teriyaki. Sauce. Anywhere. On Teriyaki Chicken. Got rice, plain chicken, vegetables, and no sauce on anything. Teriyaki Chicken arrived as plain, dry, cut-up chicken..I don't get it. Vegetables were tasty though...
I have not tasted the miso soup and do not plan to. Sorry, but I'm just TOO MAD
In conclusion: I'd give it zero stars if I could. It's gross, they messed up my order, and didn't even cook their own food correctly. Actually the worst delivery I ever had in Toronto. I'd call back for a refund, but I can't imagine how long I'd have to sit on the phone for that one.
TL;DR: for masochists only, literally apologized to a friend for ordering from here
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