I see a lot of bad reviews that don't even pertain to shopping in the store. It has to do with only selling clothes/items to them. I feel like a lot of you are forgetting that it is a resell store. How do you expect them to keep the prices of items you are buying low if they pay you a ridiculous amount for what you sell to them? I personally LOVE this store. Instead of messing around with garage sale sights and people trying to get your stuff for pretty much nothing, I just take it all to kid to kid and sell what I can right then and use the store credit I earn to shop for what I need. When they buy from you the prices they pay you all come from an automated system, you basically get a set percentage of what they can resell the item for. Don't leave bad reviews just because you didn't get what you wanted, that's ridiculous. The stuff is always extremely nice and helpful when I come in. They will continue to have my business. I have been shopping here for 3 years now between the old location and the new location. Great prices and great items!!