I appreciate Michelle emailing me to remind me of upcoming service; Thank you, Michelle! So far, so good. Rarely, if never, see any bugs. The ONLY remark I would say is: there is no need to ring the bell Before & After service, to ask questions AND have me sign the bill. I often sleep day shift and also already authorized EcoGen Pest Control to do whatever they do, and have 'autopay' on my credit card. Other than that!!!.... EcoGen Pest Control is Wonderful. Thank you Michelle and EcoGen Pest Control. Peace & Love. :-)