I walked in to what seemed like a super busy store and was immediately talked to and helped. I have been in situations like that before were I have been made to wait in upwards of over an hour! Not in this case. Drake met me at the door like I was a celebrity or something like that.. Verizon Red Carpet status. :) I was helped with every question and even when we had to wait for my boyfriend to authorize something we took a small break and when I came back the manager greeted me with a smile and Drake again was right there waiting to help me with a smile! Keep up the good work! I hope Drake never leaves because that was the best service I have ever received from Verizon..