I waited 12 days for an appointment and I had given them all my insurance information when I booked the appointment. I got to the visit and was told they did not accept my insurance!! I have to ask WHAT use are the office staff if they can't tell you this when you give them the information. I'm annoyed with the unreliability, wasting my time and causing me to have probably a 3-4 week delay for my health issue. Don't try to blame this on Obama care , this is just BAD OFFICE management!