2 stars because I was finally acknowledged after 5 min of being eye balled and stalked by a rep. I had to ask of course. I've been to the Encore and have had 2 lovely encounters with the SA's there that were very helpful and eagerly assisted me with a smile
.It was quite opposite at Crystals when visiting my first time. They do have a larger selection which is appealing. The sales assistant chatted very lightly but didn't seem too interested in showing me much. My fiance walked out of the store because of the not welcome vibe he picked up from the women. I also walked out after noticing the snooty looks I was given by the other 2 girls behind the counter. Maybe if I wore my Jimmy choos and my Hermes dress instead of my jeans, could I have been treated with a little higher regard.