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| - So, the first thing I have to say is that the food here is amazing. If you care about nothing else except the taste of your food--go here.
If you care about things like: customer service and appropriate wait times (at the University location, not the other one), I would suggest not vising this restaurant.
I've had many experiences with Cornish Pasty. My friends love it, and when it comes to the food, I love it too. (Especially the pork pasty.)
I've only had one good one though--and that was when I sat directly at the bar and told the woman standing there what I wanted.
The a few of the other times happened something like this:
1. Went in alone, waited fifteen minutes for anyone to come over and even wipe down my table, let alone ask for a drink or dinner order.
2. Went there with 4 other friends, waited 2 hours for a table, and the gentleman acting the 'host' was especially rude when we would ask him about how long he thought it would be (roughly ever 30 minutes) and he always said "Looks like 15 more minutes." Then when we were finally seated our drinks came back half empty and my pasty was cold in the center.
The truth is, is that while the food is great the company needs to retrain it's workers. Customer service should be at the top of their list, and from what I can tell it's at the bottom.
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