First time eating authentic Japanese ramen. It was recommended to me by a friend who lives downtown who was in turn recommended by his Japanese roommate. Therefore, it has the seal of approval. Also, it must be good if you have to line up outside, right?
Food: We both ordered the tonkotsu. Yummy and broth is flavourful. Nothing extraordinary but I haven't really had other ramen before so can't compare. The size of the menu is limited and specialized. Price is quite fair as well.
Service: The waitresses are kind and always greet customers very friendly. They do not rush you. If you are a native and speak Japanese, they will reply back in Japanese haha cute.
Decor: It's a small gem. Because it is so densely packed and being a popular place, you may have to share a table especially if you are dining alone or with a friend. Personally, I don't mind.
Will visit again if I am in the downtown area.