Food: 3.5
Customer Service: 1
My family and I order from here regularly. Food is decent (it's not food that you end up craving) and take out portions are large.
They have terrible customer service. I did a phone order and I told the person on the phone that I wanted a dry noodle (one that was crispy, not cooked through in water) and she said she knew what I was talking about and put Shanghai noodles.
We did not check the order because it was nicely wrapped (our fault for not checking though) and I discovered they were not the type of noodle I wanted. I wanted the actual noodle to be dry, not dry sauce put on it.
I asked if I could get a credit towards my next purchase because we regularly purchase orders over $30, and the manager said yes, but next time I should know what I want because the part-time workers don't work all the time and don't know everything. Any legitimate and customer oriented restaurant would never say this, so I told her we would not come back ever again.