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| - As a South Texan, It is so terribly hard to not like an authentic Mexican place in Charlotte, I feel akward writing a less than positive review. First, let me say that I have received nothing but glowing recommendations for this place. Friends and family alike keep telling me that I'll love their food and atmosphere. Why? Because they all know I live for my chips, salsa, and guacamole.
Just the other day I was told I need to try this place out. I had hesitated for a bit because I didn't want to start contemplating which Mexican place was best in Charlotte. But, I decided to bite the bullet and jump in.
We came here tonite and received the boilerplate greeting. We headed to the bar and sat down without any fanfare. After a few minutes I looked to my left and noticed that they had a candy store of some sort. Score! I am so into Mexican candies. I shot over there and looked around for a bit and finally headed back to the Bar and asked a server if they had my favorite candy: coconut rolos. Yes! They had one left and I bought that without blinking. And it was half the price of buying online. Schwing.
By the time I had headed back to my wife we had apparently been assigned a server. He never introduced himself, but later I would discover his name. The first time we met he asked what we wanted to drink; which tequila we wanted to drink actually. I asked about the specials and the menu and this is where all the miscomfort seemed to begin.
Our server gave us a menu and walked away. He came back a bit later and we ordered a couple of unremarkable beers. It took a dozen minutes to get our beers and he had placed limes in the beers. Guess that makes since for Tecate or Corona beers, but we had Negro Modelos. Never had that before.
We finally got to order the steak Milinesa and also placed an order for a steak Torta to go. The Milinesa was divine. In point of fact it was crazy good. The refried beans were weak and the rice was just a bit above average, but the Milinesa and corn tortillas were freaking perfect.
My wife and I devoured the food. Out server returned once to give us our Torta which we had ordered to go. We tried to make small talk; Went so far as to joke about the quality of Mexican food in North Carolina; He was not impressed. We finished up the goodness and decided it was time for a bit more to drink.
I wanted tequila. I had not had that in a bit; And while I was visiting with the folks around me, my wife asked our "server" about Tequila shots. She wanted to know which was smooth vs which might have a bite. He immediately took the question as "which is the cheapest?" By the time I came back and she mentioned the conversation he abruptly turned away from her and asked me to choose something to drink. Ok. This was a gift drink from my wife. I was shocked that he had blown her off; seems like he just wanted to make a sale.
Moving on. I had my Tequila shot and got my wife a less potent drink and we finished up the nite. After mentioning closing out twice we finally got our bill. When it came, it was unremarkable. Not a bad value.
Like I said, I liked this place. I really want to go again. I am just a little taken back by the server we had. Service makes all the difference. I feel like my "server" was anoyed and just wanted us gone. Man, it was a very stressful experience and I'll be hard pressed to get my wife there again.
Food in my opinion was high 4 stars. Loved everything with a few minor observations that only folks who grew up eating Mexican would understand. It was the service that killed my opinion of this place. It's a 1.
Will I go back? Likely for the candy store and for to go orders. Will I dine in? Not at the moment. Bummer.
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