It's a good place to come... if you are Korean.
I'm of Asian descent, but not Korean, and the service staff could sniff that a mile away. Took 10 minutes before we decided to just go up to the cashier desk to put in our order - AND ask for some water/tea.
The food we ordered came within 15 minutes (acceptable amount of time) and it was neither exceptional, nor bad... so without the crappy/lack of service, I would have given a 3 star for the food.
Never did any of the servers ask to refill our tea/water. The only reason I bring up the "Korean" aspect is that the table that sat next to us obviously spoke Korean and they were waited upon hand and foot. Water/tea brought the table instantly - plates/utensils - appeared in thin air etc.
If that's the mentality of their servers - it's just bad and unintelligent business as we'll never go back again. Also - if you happen to have an infant and your group brings in a car seat - most of the bench tables will not fit the car seat as the seating is very narrow.
This is my second time there. The first time we got take-out, so never noticed the poor service - except that they mentioned that our order would be 20 minutes (over the phone) and when I arrived 35 minutes later to pick it up... it wasn't even ready. Had to wait another 10 minutes.
Fail.