I searched online for a cosmetic dentist prior to my son's wedding in December of 2012. I just wanted to have composite redone on one of my front teeth. I should say that the office is lovely, the staff is very gracious and the hygienist is great. I think Dr. Price is perhaps a great dentist but my personal experience was an absolute nightmare - and I'm still living it. .
During my initial visit I was told that veneers on my two front teeth would look wonderful. The first flag was the expense - $1585 per veneer. Keep in mind that this was Christmas time and before my son's wedding. They made it sound so wonderful and easy that I decided to go for it (despite the hefty expense).
Keep in mind that having your teeth shaved is not fun, but the resulting temporaries looked very good. I was happy. The following month is when the veneers were applied - then the nightmare began. The first set of veneers were applied in January of 2013 and were not bad, but I couldn't floss between the teeth and they were a bit long. When this was corrected a portion of one of the teeth fell out so the veneers had to be redone.
So I had to again have temporaries applied. Well, they fell out three times while I waiting weeks for the new veneers to come in. One time they fell out on a Saturday so I was toothless and couldn't leave the house until Monday morning. Another time it was on a Thursday night when I was leaving on a airplane the next day. Luckily, Dr Grant was available to glue it back in.
During this time the office double billed my debit card - $900 and it took several days to correct. Then the new veneers came in and they were still too long. And the shape never came out the same as the temporaries and the veneers are opaque unlike natural teeth so now my teeth don't match. Then, during this time, I needed a root canal and a crown and the office billed the full amount to my insurance (and I still don't have the crown) and I had to pay the other doctor for my root canal out of pocket because my insurance had been used up for the year.
I've always had nice teeth - and have always been known for my smile - and now I don't want to smile. Three other dentists have told me that I will need to have a minimum of 6 new (but probably 10) veneers to make my teeth blend and they all agree the teeth are bulky and opaque. My front teeth also protrude now - almost like I need braces and my front teeth are long and hang over my lowers (which wasn't the case before). By the way, if you met me today they probably don't look that bad but I know the difference and in pictures you can definitely see the difference.
I met with Dr. Price to get my money back for the two veneers (I had also had spent 2k on other work which was done well) and she said that she had told me I would need to have more veneers from the start but that is not the case. I would NEVER have agreed to get the two front veneers done if I knew this - this would cost 10K or more! Now I am looking to going through the pain and expense of getting a full set of veneers PLUS pay to have the two front ones redone. I don't have the money or the time.
In a lot of ways I really like Dr. Grant - she is a great lady - but this is too much. As for the expense, I don't mind paying more for quality but I certainly didn't get what I paid for and now I will have to pay much more to get it fixed. I hope this doesn't happen to ANYONE else. It was the worst dental experience I've ever had and unfortunately it's not over yet.