It would be unfair to compare this place with Albertsons or Smith's. This is more of a specialty shop. You go for a better cut or variety of meat and the price reflects that accordingly.
The owner is super nice, The lady that works there is not so much. It always seems like she is not happy with her job. I wouldn't be surprised if she is a relative of the owner with that attitude. If it wasn't the owner, I would have never gone back there.
If you just want nice meat and don't care how you are treated. Then, this is the place for you.