This review is focused on customer service.
I live out in Etobicoke by Humber Bay. Ho-Lee-Chow is now offering delivery in my area and I placed an order online. I accidentally left out a digit in my address on lake shore, so the order went to the downtown location.
The delivery driver called as he couldn't find my place, and we discovered the error. He still drove my order all the way out from downtown Toronto to complete the sale. Very impressed, you just don't get that kind of service.
The driver spent some time making sure I knew it was my error, which it was, but I didn't mind. He spent probably an hour in total what with driving to the wrong place and then out to Etobicoke and back to Toronto. And yes, I tipped big, it was only fair;)