I adopted my 2 beloved kitties from the AHS on Hatcher. I had been to the facility many times over the years and have always found it clean and well maintained. The cages are clean, don't smell and the animals are given bedding, toys and lots of love and attention.
The employees are always very helpful and truly seem to care about the well being of the animals. They spend quite a bit of time with you going over the responsibilities of pet ownership and give you a package with a lot of helpful information regarding the animal(s) you are adopting.
The only reason I gave my review 4.5 stars is because after I brought my 2 kittens home we realized that they were sick with an upper respiratory infection. We had been informed by the AHS that there was a virus going around at the time but the on-site vet checked them out and told us they were fine. Luckily, however, the AHS covers most vet visits for the first 30 days after adoption when you bring your new pet to the AZ Humane Society Veterinary Hospital. We had absolutely no problem getting an appointment and brought my kitties in right away where they took EXCELLENT and OUTSTANDING care of them. After about a month the infection was cleared up and my kitties are happy and healthy with no problems.