By far the best starbucks in the CLE area in my opinion.
The staff at this location is a fun mix of indie types who are very talkative and friendly. They know how to make drinks, and apparently are the only starbucks in the area that stocks Iced Coffee year round.
Plus it's a perfect place to go if you want to people watch, there are a ton of people coming in/out of the place in a short amount of time.
Only issue would be the parking situation, which is never good..