My husband and I were quite disappointed with our lunch here yesterday. When we entered the restaurant we were greeted by a very friendly and welcoming hostess but after that things seemed to go down hill once we had our server. After looking at the menu I decided to get the grilled chicken salad that had feta, dried cranberries, "grilled chicken" and oranges in it. My husband had the bbq burger which was recommended by the waiter as being the one everyone got. After waiting almost an hour for our food and seeing everyone around us receive their food the waiter came over to tell us that he had dropped my husbands burger and that they had to remake the burger but mind you he still did not have the food with him. The waiter proceeded to tell us how sorry he was but that he wanted to be honest with us and not blame the kitchen . He then continued to tell us some more about his personal situation and apologize some more to the point where it became awkward since we still didn't have our food and what he was saying about his personal life. Finally our food arrived and neither of us were completely happy with our meals. After waiting so long and then being told my husbands meal was dropped on the ground we expected the manager could have stopped by. My husbands burger was a lot smaller than the ones we saw brought to the tables around us and I wasn't thrilled with the grilled chicken on my salad that looked like deli meat. I mentioned to the waiter that I thought it was supposed to be grilled chicken and the waiter immediately told me he promised me it wasn't deli meat but that it was supposed to make it easier to cut. Needless to say after this experience we will not be returning.