I had an emergency today with my existing glasses and had previously had a great experience with my children being seen and outfitted here. So I called and was able to be seen by the doctor within 30 minutes. First, she graciously fixed my glasses without even being asked!! How awesome is that! Dr Tran then took me in and gave me my exam and answered all my questions about progressive bi-focals versus just getting reading glasses. After asking me questions on how I use my glasses and what I was more comfortable doing, she recommended getting 2 separate types of glasses and conducted my exam knowing thats what I was going to do and writing the prescription to fit the different style of lenses. She also took the time to explain the different techniques for examining the back of my eye, full dialation vs having an electronic exam. I chose the electronic exam and was actually able to see a picture of my retinas. The best part of that is that I didn't have to have drops and blurry vision for a few hours.
I was a very happy camper after that portion of my visit and was scared for the next portion, purchasing new frames and lenses.
The young lady who assisted me was very courteous and answered my questions regarding the different frames available. She then gave me a detailed explanation of the costs associated with the lenses and the different options available. I was able to order my "readers" and they had my prescription in stock, so I will have my 1st pair of glasses today!
The overall experience from walking in the door until I was done was very pleasant. I will return here for all of my families needs for as long as they are in business.